A New Year

It's 8 days into the new year and I've yet to update everyone on what is happening.

First of all, I ran into Debbie at the grocery store today. Okay, I didn't actually run into her, but I almost had to trip her so she would see me. She lives in her own little world in the grocery store, I can't imagine how she knows what she is buying. I managed to avoid my shopping for about 20 more mins while chatting but then I needed to move on.

We have a new manager at work that we are trying to break in. He seems alright so far and I need to remember he doesn't know our systems. He is constantly looking for information or seeing if we need him to step in for us to get things done. We'll get him trained soon so he doesn't drive us crazy. The one thing we need to break him of is the weekly staff meeting he has set up. He says for only as long as we need them. Most of us don't want them at all but, he is trying to learn so we gave him some leway. These better not last long because they really are a big waste of time.

Customers not knowing their job. That is what I've been dealing with. They either don't follow through on what they are trying to do or they try to get someone else to do their job. After 6 days off from work, I got stressed out my first day back to work.

The people in the business centers just process transactions without checking all the information all the time or if the transaction doesn't work in one system they will do it in ours and when it doesn't work - they blame us. Let's not find out why it didn't work in the system that issued the policy, that would take time on their part.

Then I have one customer who doesn't know the difference between a project plan and a test plan. She also doesn't understand why I am telling her she needs to write a test plan for me to do my testing (she is on the business side) but I don't have one she can use as an example. How hard is it to put down what steps have to take place, who is responsible for them and when they start and end? She woud rather try to get me to do this but I won't. She doesn't get that I can't go any further with my testing on the project until I get this but since it's not their priority, it isn't going to get done right away.

On a bright note - I finally was able to get my CPAP machine and I am starting to feel more rested. It is amazing how much better one can feel in the morning when they don't stop breathing in their sleep. Now we just have to see if my sleep walking goes away and if I stop seeing things.

For now that is about it.