How do you put 48 pounds of shit ... sorry, I mean how do you put 48 hours of work into a 40 hour work week?
That is the question that we were basically asked by the director of our area this week. What they really mean is - if you can't take on more work and do it right, we will just have to outsource the work.
We were told on Thursday that as the Production Support area we will be taking on a number of other systems starting around the end of the year. I'm not sure of the exact number of systems or the current number of employees which support those systems. Let us just say that whatever the number of systems are, there are 20 people supporting those systems today. When the all famous "we" take on those systems, we may get 5 of those employees who support those systems today. The systems will be documented either before they come over or shortly after. Doing this documentation, called Knowledge Acqusition (sp) Process is very time consuming and you really can't work on anything else while involved in the documentation process.
Once the system has been documented, the production support area owns it. We take over the on-call, handle any fixes, keep all software at the current level and so on and so on.
Anyway, our task for the next week is to come up with something that we do that possibly we no longer need to do, that could save at least a day a month if not more.
Some of the task may be able to go to the customer area to be done and they will take them on once they are done screaming about having to do the extra work. Maybe we do something because it's always been done that way but no one ever uses it.
The way I see things in aother year or 2, we will not have jobs because we are not born in India. To many jobs are being outsourced to the India work force. I don't blame the little guy. They are just trying to make a buck like we are it is the corporate world that is after the almighty dollar. Hiring workers from India saves companies a lot of money and that makes the bottom line looks better.
So - I just want to know how we figure out what items we drop out of our everydays task so we can cram more shit (read work) into our work day.
Saturday, October 08, 2005
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3 comments:
Yup. That's where my job went. And I even trained the Indian staff before they laid me off. Ironic, isn't it. On the other hand, teaching school is much more satisfying though a whole hell of a lot harder and less pay.
Yep, and that's why I can't get a job these days. I work customer service (call centers) and of course, all of that is being outsourced.
And then they wonder why the economy doesn't pick up. How can it when the people who were born here don't have jobs and the people with jobs are sending the money back home if they happen to be working in the US.
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